FAQs

Question 01:

How fast do we pack and ship out our orders?

Answer 01:

1–>2 business days

Question 02:

5. What do I do if my product arrived damaged? 

Answer 02:

Send a request to this email contact@braceletartisan.com (we will need order number, customer details and proof of damages ) . If approved, we will replace damaged product at our cost.

Question 03:

6. Can I change my mind and return my product?

Answer 03:

yes sure  we do accept the returns for some reason

Question 04:

What languages do we use on the packaging?

Answer 04:

English and French

Question 05:

Where do we ship from?

answer 05:

from our warehouses in china and Vietnam

Question 06:

If I have additional questions about the product, where can I get some answers?

answer 06:

please contact us at contact@braceletartisan.com